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USPS-NGEN-Technology Consult Sr, Secret Clearance|Tier II in Virginia at GDH

Date Posted: 1/8/2019

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Job Description

SLM Lead
- Technology Consultant Senior
Responsible for the development, creation, negotiation, documentation, measurement, reporting and review of Service Level Agreements and Organizational Level Agreements supporting customers and stakeholders of a multi-site Data Center. Responsible for solicitation, review, analysis, trending and reporting on customer satisfaction with Data Center IT and business services and functions. Responsible for the maintenance and upkeep on a multifaceted Data Center Service Catalog and Service Level Management templates and artifacts.

Requires ITILv3 2011 Intermediate certification