USPS-NGEN-Enterprise Service Desk Specialist Mid, Secret Clearance|Tier III Contract in Oceanside, CA at GDH

Date Posted: 10/4/2018

Job Snapshot

Job Description

Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls,

troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information

Technology (IT) Services. One (1) year experience in IT required including at least one (1) year of customer service experience in IT. Certified in

accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II.

High school Diploma or General Equivalency Diploma (GED)
1 year