UC Project Manager in Raleigh, NC at GDH

Date Posted: 5/11/2018

Job Snapshot

Job Description

GDH Consulting is seeking candidates for a remote Unified Communication Project Manager.

This position is remote but will work on multiple projects will a heavy focus on Unified Communications and Video Collaboration.  This is a high level Project Manager almost Program MGR skill level.   Must be able to manage projects independently with very little support other than the team they are running. 

Key Responsibilities:

•        Lead projects, ensuring appropriate project planning and that all projects are delivered on time, in budget, and with high level of quality

•        Ensure all contract deliverables are successfully managed, executed, monitored and controlled such that customer success and satisfaction are achieved

•        Manage internal and external expectations and communications in regards to delivery, performance and customer satisfaction

•        High level and detailed project planning and tracking including timeline, quality, scope, resources, dependencies – both in the context of technical or project delivery

•        Responsible for identifying and tracking overall risks, issues and actions and for driving them to resolution

•        Drive day by day the relationship between the Project Team and its external stakeholders

•        Understand effective project planning, including management of project budgets, margins, rates, and the interplay between them

•        Responsible and accountable for key project management functions

•        Raise customer issues, concerns, risks in a timely manner

•        Resource management and planning

•        Create detailed project plan and overseeing plan timelines

•        Complete time and expense reporting in a timely and accurate manner

•        Drive day by day the relationship between project team

•        Drive Project Team meetings and Project Milestones reviews including reports preparation

•        Represent the Project Team in discussions about status, dependencies, risks and issues with enough understanding to conduct those discussions autonomously

•        Produce PMO required reports

•        Enforces the proper usage of corporate tools to support service delivery and adherence to the applicable corporate processes

Minimum Qualifications

•        Bachelor degree in Computer Science or Business Administration, or related discipline (Master a plus)

•        7+ years of Project Management experience in the deployment of Unified Communication or leading edge technologies

•        Requires professional PM certification, ESi, PMP or equivalent.

•        Experience with and advanced knowledge of Cisco UC tools and services- the broader the better- e.g. UCM, UCCX, HCS

•        Proven project or program mgmt. skills with proven track record of leading large-scale improvement initiatives

•        Strong team working attitude in international and multicultural environment

•        Strong knowledge of Cisco technologies, especially Unified Communications, and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources.

•        Attitude to work in autonomy, with limited supervision and among competing priorities

•        Demonstrate excellent communications capabilities, business acumen and resource management without functional authority

•        Superior communications skills: ability to effectively interact with different hierarchical levels and across different organizations

•        Flexibility to work across different time zones

•        Use of time tracking and project accounting systems (Oracle P6 / Oracle Project)

•        Strong dedication to quality and customer satisfaction

•        Proficient and efficient with productivity tools, including Microsoft Office: Project, Visio, Word and Excel

•        Prefer knowledge of Cisco PM methodology and tools

•        Up to 50% travel in the US


Must have delivered UC in the financial vertical preferably in a vendor capacity.

Requires customer facing and strong UC deployment / PDI experience within financial vertical.

Project Management Certification from recognized training body or university including Project Management Professional (PMP®)

Job Location:

Candidate living in Eastern Time zone are preferred.