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CUCM Engineer in San Jose, CA at GDH

Date Posted: 11/21/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose, CA
  • Job Type:
  • Experience:
    At least 8 year(s)
  • Date Posted:
  • Job ID:

Job Description

GDH Consulting is seeking candidates for a remote CUCM Engineer position.  You 
will be gathering requirements and performing analysis of data in preparation for the migration of thousands of devices within the customer’s environment.  Thinking through the process and procedures with a critical eye and attention to detail is a must.


  • Required - Excellent written and verbal communication skills
  • Required - Cisco Call Manager (CUCM)
  • Required - A proven track record of high quality work with attention to even “minor” details
  • Desired - Python a plus
  • Desired - Parsing data and modifying values based on defined logic using Python or SED/AWK
  • Desired - AXL
  • Desired - Familiar with integrations such as NICE and IPC
  • Desired - ESXi VMWare on UCS


  • 8+ years working with CUCM
  • Prior analysis, planning, and implementation experience as it relates to CUCM (Call Manager) migration work
  • CSS/PT RL/RG understanding
  • IPv4 basics
  • DHCP
  • IOS on ISR Gateways
  • BAT experience
  • Data manipulation (Basic ETL)
  • Data analysis using Excel, including comparison of two data sets for verification work
  • Desired previous experience upgrading UCS CIMC & ESXi with necessary CUCM work

Roles and Responsibilities

  • Able to communicate effectively with your team and the customer.
  • Know what questions to ask when gathering requirements from the customer.
  • Maintain a high level of professionalism with the customer and vendors.
  • Bring up concerns early in the project process.
  • Keep accurate and comprehensive project notes.
  • Be available for on-call and emergency response as needed.
  • Paid by the hour for all work including weeknights and weekend work required during migration windows.