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UC Project Manager in Pittsburgh, PA at GDH

Date Posted: 1/10/2019

Job Snapshot

Job Description

GDH Consulting is seeking candidates for a UC Project Manager position located in Pittsburgh, PA to be accountable and responsible for managing short and long term Unified Communications projects for our customers. These engagements will have a primary focus on delivery of Unified Communication (UC) Solutions for one or multiple customers.

Key Responsibilities

•        Lead projects, ensuring appropriate project planning and that all projects are delivered on time, in budget, and with high level of quality

•        Ensuring that all contract deliverables are successfully managed, executed, monitored and controlled such that customer success and satisfaction are achieved

•        Manage internal and external expectations and communications in regards to delivery, performance and customer satisfaction

•        High level and detailed project planning and tracking including timeline, quality, scope, resources, dependencies – both in the context of technical or project delivery

•        Responsible for identifying and tracking overall risks, issues and actions and for driving them to resolution

•        Drives day by day the relationship between the Project Team and its external stakeholders

•        Understand effective project planning, including management of project budgets, margins, rates, and the interplay between them

•        Responsible and accountable for key project management functions

o   Raising customer issues, concerns, risks in a timely manner

o   Resource management and planning

o   Creating detailed project plan and overseeing plan timelines

o   Complete time and expense reporting in a timely and accurate manner

o   Drives day by day the relationship between project team

o   Drives Project Team meetings and Project Milestones reviews including reports preparation

o   Represents the Project Team in discussions about status, dependencies, risks and issues with enough understanding to conduct those discussions autonomously

o   Produces PMO required reports

o   Enforces the proper usage of corporate tools to support service delivery

o   Enforces adherence to the applicable corporate processes

Minimum Qualifications

Bachelor degree in Computer Science or Business Administration, or related discipline (Master a plus)

7+ years of Project Management experience in the deployment of Unified Communication or leading edge technologies

Proven project or program mgmt. skills with proven track record of leading large-scale improvement initiatives

Strong team working attitude in international and multicultural environment

Strong knowledge of Cisco technologies, especially Unified Communications, and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources.

Attitude to work in autonomy, with limited supervision and among competing priorities

Demonstrate excellent communications capabilities, business acumen and resource management without functional authority

Superior communications skills: ability to effectively interact with different hierarchical levels and across different organizations

Flexibility to work across different time zones

Use of time tracking and project accounting systems (Oracle P6 / Oracle Project)

Strong dedication to quality and customer satisfaction

Proficient and efficient with productivity tools, including Microsoft Office: Project, Visio, Word and Excel

Prefer knowledge of Cisco PM Methodology and tools

Up to 20% travel in the US

Required:

Must have delivered UC in the financial vertical preferably in a vendor capacity.

Desired:

Project Management Certification from recognized training body or university including Project Management Professional (PMP®)

Job Location:

Candidate living in Pittsburgh, PA, will to work a combination of onsite and remote.


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