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TCC Engineer in San Jose, CA at GDH

Date Posted: 12/4/2018

Job Snapshot

  • Employee Type:
  • Location:
    San Jose, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

GDH Consulting is seeking candidates for TCC Engineer positions located in Jacksonville, FL. 


  • Ensure seamless implementation of large scale projects for Bank branch sites and Remote ATMs.
  • Support high volumes of activity associated with simultaneous project efforts.
  • Provide bulk project support involving potentially thousands of devices and sites.
  • Provide repeatable process engineering and new installation implementation support.
  • Provide central point of contact for resolution and escalation of issues experienced by field teams.
  • Minimize aborts by providing real time implementation management, technical expertise, and guidance on installation issues as they occur.
  • Interact daily with Project Management and the Bank on project performance and keep abreast of new requirements.


  • Implement & configure Cisco routers and switches at Bank branches utilizing TACACS.
  • Focal point for circuit installations and testing.
  • Perform pre- and post-checks on equipment.
  • Troubleshoot and resolve any technical issues occurring during implementation.
  • Lock down and backup routers and switches via HPNA.
  • Apply dot1x to switches, modify ports as needed.
  • Apply SSH to routers and switches.
  • Provide daily reports to management.
  • Ensure clean turnover to production.
  • Work directly with onsite technicians to install equipment.
  • Review engineering CCPs and submit corrections to engineers.
  • Work with Telco carriers on any circuit related issues and lead head-to-head testing.
  • Troubleshoot any issues with BGP configuration.
  • Capture post-change statistics for verification against pre-change statistics.
  • Contact ANS to restart affected ATMs
  • Contact BCE support for post-change verification.
  • Check technicians on/off premise with SOACC security group.
  • Provide escalation to project team for any issues that require additional attention and/or direction
  • Escalate any pre-existing issues to Day 2 Ops.