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Solutions Integration Architect in Minneapolis, MN at GDH

Date Posted: 2/6/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/6/2019
  • Job ID:
    58863

Job Description

GDH Consulting is seeking candidates for a Solutions Integration Architect position located in Minneapolis, MN.

The Solutions Integration Architect (SIA) plays a major role in ensuring the customer is fully integrated and delivering to the expectations of customers.

This position is a key customer facing role where the SIA will be working closely with key players throughout an organization from the technical staff through the CXO level.

Through the working relationship with the customer the SIA is responsible for ensuring the Customer Experience strategy is conforming to the customer’s current needs. Additionally the SIA needs to always look at the future with the customer ensuring the customer is aware of any current challenges and/or growth where potential offerings can be proposed.

Who You’ll Work With

In addition to being aligned with the customer’s strategy the SIA needs to be aligned closely with all Customer Experience teams and customers. This evolvement includes helping provide clear and concise customer requirements, ensuring the team is working towards the correct solution for the customer, the customer is understanding of the solution proposed and that any potential gap or issue is identified and brought to the attention of the correct team members and ultimately the customer. This involvement with internal teams will include providing key account updates to management while working across functional areas with both CoE Solution Architects and Network Consulting Engineers.

Who You Are

You will need to live in the Minneapolis area with a commute of no more than 1 hour.

Excellent written and oral communications skills for both a technical and executive level conversation.

Be able to present complex solutions/ideas across all levels of participants and to work in a team environment as both a leader and an individual contributor.

Ability to interact with multiple cross-functional teams to achieve a common goal and effectively lead cross-functional teams.

Build and maintain trust and relationships with customers and team members.

Strong written and presentation skills at both technical and executive levels.

Must Have Skills:

•        Previous experience with financial customers very desirable.

•        In depth knowledge of Collaboration, Data Center, Route Switch and Security technologies; multi-vendor knowledge appreciated.

•        Practical experience running complex managed and technical projects.

•        Strategic conversational ability in a wide range of technologies and how they map to business outcomes.

•        Build and maintain long-term technology/solutions roadmaps.

•        Ability to develop strategic Architectures and Solutions based on customer business needs Identify customer business and technology needs through relationship building with key customer stakeholders.

•        Ability to create and execute on our top accounts strategic initiatives.

•        Ability to provide business development support – positioning services and assisting in scoping and determining level of effort for proposals and statements of work.

•        Work with engineers to ensure delivery quality and scalability across all theater.

•        Possess core skills in: problem solving, negotiating, business writing, customer relationship management, effective presentation, and active listening.

•        Ability to understand industry strategies, business challenges, and desired business outcomes and develop a technology, solutions-oriented strategy at a vertical or segment level that can deliver those outcomes.

•        Strong knowledge and understanding of the Services portfolio of offerings.

•        Demonstrated ability to identify gaps and drive innovation solutions that close the gaps into the portfolio and into the accounts covered.

•        Strong customer consulting experience in network design, collaboration, data center and security solutions.

•        Must have a CCIE for at least one of the areas listed above.