Help Desk Technician in Kansas City, MO at GDH

Date Posted: 8/23/2018

Job Snapshot

Job Description

.bd_title { font-weight: bold; } Summary:
Provides remote technical support of all Information Technology supported services and systems for internal customers, service vendors, and to a lesser extent external customers and other companies within the industry. 

Education:
Required: High School DiplomaPreferred: Associates degree or equivalent with emphasis in Information Technology
Ideal Experience
: Working knowledge of common operating systems and software applications.

Preferred Experience Information
- Experience with providing support over the phone (1 year preferred)- Experience communicating technical information to non-technical audience (1 year preferred)- Customer service or call center (1 year preferred)