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CUCM Engineer in San Jose, CA at GDH

Date Posted: 2/22/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Jose, CA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
    2/22/2019
  • Job ID:
    59282

Job Description

GDH Consulting is seeking candidates for a remote CUCM Engineer position that can be located in Jacksonville, FL, Charlotte or RTP, NC .  You 
will be gathering requirements and performing analysis of data in preparation for the migration of thousands of devices within the customer’s environment.  Thinking through the process and procedures with a critical eye and attention to detail is a must.

Qualifications

  • Required - Excellent written and verbal communication skills
  • Required - Cisco Communication Manager (CUCM)
  • Required - A proven track record of high quality work with attention to even “minor” details
  • Desired - Cisco Unity Connection
  • Desired - Familiar with integrations such as NICE and IPC
  • Desired -  ESXi VMWare on UCS
  • Desired - Voice Gateway Configuration and Troubleshooting



Experience

  • 5+ years working with CUCM
  • Prior analysis, planning, and implementation experience as it relates to CUCM (Communication Manager) migration work
  • DHCP
  • IOS on ISR Gateways
  • BAT experience
  • Data analysis using Excel, including comparison of two data sets for verification work
  • Desired previous experience upgrading UCS CIMC & ESXi with necessary CUCM work

Roles and Responsibilities

  • Able to communicate effectively with your team and the customer.
  • Know what questions to ask when gathering requirements from the customer.
  • Maintain a high level of professionalism with the customer and vendors.
  • Bring up concerns early in the project process.
  • Keep accurate and comprehensive project notes.
  • Be available for on-call and emergency response as needed.
  • Paid by the hour for all work including weeknights and weekend work required during migration windows.