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Advisor, Accounts Receivable - United States in Hopkinton, MA at GDH

Date Posted: 1/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Hopkinton, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

ACCOUNTABILITIES Provides administrative support in the collections process. Prepares outstanding accounts reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information. Prepares chargeback loss reports and projects losses for reporting purposes. Maintains database by entering, updating and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice queries/disputes. Responds to inquiries from internal and external customers. Reviews status of accounts, and proactively initiate collections activities. Adheres to credit & collections policies while issuing credit notes/ refunds, compliance to Customer Privacy Policy, GAAP and internal controls. Checks and verifies all disputes before accepting or refuting a chargeback. Checks and verifies account receivable records, prepares invoices, credit notes, refunds, files, posts ledger and general journal entries, and/or balances accounts receivable records. Responds to internal and external customer account inquiries. Supports internal metrics and goals through collections activities. RESPONSIBILITIES Drives strong controllership & compliance across the segment/country Delivers on financial results for the segment/country Executes on key Strategic Pillars for the function Develops Organizational capability for IC's & People Managers through mentoring, skill set enhancement etc. Recommends reviews & drives performance management structure for the country/segment Nurtures cross functional collaboration Segment/Country level responsibilities
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and were committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Virtustream is trusted by enterprises and public sector organizations around the world to run and manage their mission-critical applications in the cloud. The companys infrastructure-as-a-service solutions are built to address the complete spectrum of enterprise workloads, support hybrid cloud architectures with seamless integration into on-premises private clouds, and offer a full-stack management capability of infrastructure and application managed services that span on- and off-premises infrastructure. Virtustream is headquartered in Bethesda, Maryland with innovation and development centers in Palo Alto, Atlanta, Waldorf, Germany; Sofia, Bulgaria and Bangalore, India. The company has sales and delivery offices in Hopkinton, Dallas, Cork, London, Frankfurt, Tokyo and Sydney with data center locations around the world.
The Billing Associate will play an important role in the day to day revenue processes. This position will be critical in high growth software company to ensure accurate billings are created for a complex billing creation process each period and work with the sales and account management departments to ensure the billings are within the customers guidelines. The Billing Associate must be able to collaboratively work with both revenue team, sales and business operation groups to ensure that for billings not yet created, revenue has been properly accrued and for any instances where there is a variance from our projected invoice it can be explained.
Project work to get caught up on invoicing.
• Taking ownership of a customer list and ensuring they are billed accurately and timely with all required sign offs.
• Adjusting billing schedules based on contract amendments that come in from time to time to ensure each billing is in line with the most recent contract.
• Working with Virtustream internal account management team and/or the customer to provide invoicing backup and further clarifications.
• Project work to get caught up on invoicing.
• BS in Accounting, Finance, Mathematics or related field or equivalent experience.
• AR experience.
• Strong attention to detail.
• Have excellent analytical skills and be able to perform complex reconciliations.
• .Knowledge of SAP.
• Strong communication skills, both verbal and written, and the ability to effectively interact with senior management and individuals with varying degrees of financial knowledge.
• Good planning and organizational skills to balance and prioritize work.
• Project clean up experience is a plus.
This position is located onsite.
Hours: Mon-Fri 9am-5pm with possible OT.
Opportunity for position to get extended but no guarantee.